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TRACK · PREMIUM

AI for Government

Use AI responsibly, accountably, and practically in public service.

Public service has a higher bar: every AI-assisted output has to be accountable, transparent, and defensible. This track is built around that from the first lesson — verification-first throughout, with a human in the loop, a clear owner, and a paper trail. You'll learn where AI genuinely helps an agency, write prompts that stay neutral and accurate, build communication workflows with a verification gate, and finish at the governance and procurement deliverables a public body needs.

Responsible use & public trustAccountable promptingVerified communicationsRisk classification & oversightGovernance & procurement

Bundled

Procurement TemplatesPublic-Sector Prompt DirectoryPolicy & Governance GeneratorUse-Case Prioritisation CanvasTeam dashboard + seat management

Every course foregrounds human review, accountability, and transparency. The materials support your judgement — they are not a substitute for official or legal review.

  • 20Courses
  • 3Levels
  • 3Capstones
  • 1Certificate

The learning loop

How every course works

Short 2–5 minute loops — no long videos, no passive reading. Every step has you doing, not just watching.

  1. 1

    Prime

    A quick prime sets up the idea.

  2. 2

    Watch

    A curated clip or visual shows it in action.

  3. 3

    Do

    A hands-on interaction puts it in your hands.

  4. 4

    Check

    Instant feedback confirms you've got it.

You finish each course with something built, not just watched.

Your path

Three levels, three things you keep

Same arc as every track: awareness → application → leadership. Start where you fit and work up. The level sets the depth; each one ends in an artifact you keep.

Your path — three levels, three things you keep

  1. Starter · 6 courses

    Use it responsibly

  2. Mid · 7 courses

    Communicate, verified

  3. Advanced · 7 courses

    Govern and procure

Not sure which level? Find your level — 60 seconds

Reading the cards — the aim badge tells you the kind of work

UNDERSTANDgrasp it
APPLYuse it
DECIDEchoose well
JUDGEcheck it
DObuild it
LEVEL 1

STARTER — AI-Aware · 6 courses

Use it responsibly.

Six short courses to use AI with confidence and accountability from day one. You'll see AI through a public-service lens, decide which agency use cases are safe and useful, write neutral and accountable prompts, set data and trust boundaries, and finish with a responsible use-case list — guardrails included.

~1.4 hours · ~510 XP


You earnAI-Aware: Government
  • UNDERSTANDgrasp it
    GOV-S-01

    AI Fundamentals for Public Servants

    Understand AI through a public-service lens — public value, citizen trust, and where oversight matters.


    CoversAI basicsPublic valueRisksAccountabilityCitizen trustHuman oversight

    How you practiseConcept checks, matching AI to public-service tasks, and a short agency scenario.

    You keepPublic-sector AI fluency baseline

    ~16 min · 8 lessons · 85 XP

    Start course
  • DECIDEchoose well
    GOV-S-02

    Responsible Public-Sector Use Cases

    Decide which AI opportunities in agency work are both safe and genuinely useful.


    CoversInternal adminCitizen commsKnowledge managementProgram supportRisk screening

    How you practiseMatching use cases to value and a prioritisation exercise.

    You keepResponsible use-case list

    ~15 min · 9 lessons · 95 XP

    Start course
  • APPLYuse it
    GOV-S-03

    Prompting for Public-Service Tasks

    Write prompts that produce neutral, clear, accountable outputs fit for public service.


    CoversPlain languageAudienceContextPolicy constraintsToneSource materialReview

    How you practiseFill-in-the-blank prompt building, A-vs-B quality picks, and a build-it.

    You keepPublic-service prompt starter

    ~16 min · 9 lessons · 95 XP

    Start course
  • APPLYuse it
    GOV-S-04

    Data, Privacy, and Public Trust

    Know the basic data and trust boundaries before anything sensitive goes near a tool.


    CoversSensitive dataPIIPublic recordsConfidentialityVendor toolsDisclosureEscalation

    How you practise"Select all that apply" data checks and branching scenarios.

    You keepPublic-sector AI safety checklist

    ~16 min · 9 lessons · 95 XP

    Start course
  • JUDGEcheck it
    GOV-S-05

    Human Review and Accountability

    Verify and own every output — keeping a human firmly in the loop and on the record.


    CoversHuman-in-the-loopOfficial sourcesApprovalRecordsBias checksAccountability

    How you practiseSpot-the-problem exercises and ordering the review steps.

    You keepHuman review checklist

    ~15 min · 9 lessons · 95 XP

    Start course
  • DObuild it
    CapstoneGOV-S-06

    Starter Capstone: Responsible AI Use-Case List

    Produce an agency use-case list with guardrails built in — risk-rated, reviewed, and owned.


    CoversFluency baselineUse-case shortlistPrompt starterSafety checklistHuman-review checklist

    How you practiseA guided build-it, checked against a simple rubric you run yourself.

    You keepResponsible agency AI use-case list

    Built fromGOV-S-01GOV-S-02GOV-S-03GOV-S-04GOV-S-05

    Unlocksthe AI-Aware level badge for this track.


    ~17 min · 8 build steps · 85 XP

    Start course
End of Starter level.

LEVEL 2

MID — AI-Capable · 7 courses

Communicate, verified.

Seven courses that build reliable, reviewable public-service workflows. You'll prompt with traceability, run citizen and stakeholder communications, produce briefings, support programs, check for bias and accessibility, and design verification-first workflows — finishing with a citizen-comms workflow that has a verification gate built in.

~2.2 hours · ~740 XP


You earnAI-Capable: Government
  • APPLYuse it
    GOV-M-01

    Accountable Prompting for Public Service

    Prompt with traceability and review built in — so every output can be explained and stood behind.


    CoversAccountable promptingTraceabilityPlain languagePolicy constraintsReview

    How you practiseFill-in-the-blank prompt building and A-vs-B quality picks.

    You keepAccountable prompt set

    ~17 min · 10 lessons · 105 XP

    Start course
  • DObuild it
    GOV-M-02

    AI for Citizen and Stakeholder Communication

    Produce clearer citizen and stakeholder communications — always verified before they go out.


    CoversPlain-language messagesFAQsPublic noticesStakeholder updatesToneReview

    How you practiseA-vs-B clarity picks and a build-it comms workflow.

    You keepCitizen/stakeholder comms workflow

    ~17 min · 10 lessons · 105 XP

    Start course
  • DObuild it
    GOV-M-03

    AI for Internal Knowledge and Briefings

    Turn documents into briefings and summaries faster — with sources checked every time.


    CoversBriefing notesDocument summariesAction itemsMeeting notesSource verification

    How you practiseSequencing the briefing structure and a verification checklist.

    You keepBriefing workflow template

    ~18 min · 10 lessons · 110 XP

    Start course
  • APPLYuse it
    GOV-M-04

    Program and Service Workflow Support

    Support program and service operations responsibly, with the right escalation points.


    CoversFormsChecklistsTriage supportService scriptsProcess documentationEscalation

    How you practiseMatching tasks to support moves and branching "how would you handle this?" scenarios.

    You keepProgram workflow aid

    ~17 min · 10 lessons · 105 XP

    Start course
  • JUDGEcheck it
    GOV-M-05

    Bias, Fairness, and Accessibility Awareness

    Catch the fairness and accessibility concerns that matter most in public-sector work.


    CoversBiasAccessibilityLanguage clarityUnderserved groupsReview routines

    How you practiseA-vs-B fairness picks and "select all" review checks.

    You keepFairness review checklist

    ~18 min · 10 lessons · 110 XP

    Start course
  • JUDGEcheck it
    GOV-M-06

    Verification-First Workflows

    Design workflows that require source checks and human approval before anything is relied on.


    CoversOfficial sourcesCitationsAudit trailApprovalRed flagsEscalation

    How you practiseOrdering the verification steps and a build-it workflow map.

    You keepVerification workflow map

    ~16 min · 10 lessons · 105 XP

    Start course
  • DObuild it
    CapstoneGOV-M-07

    Mid Capstone: Verified Public Communication Workflow

    Build a communications workflow with a verification gate built right in.


    CoversAccountable prompt setComms workflowFairness checklistVerification workflow map

    How you practiseA guided build-it with a rubric self-check.

    You keepVerified citizen-comms workflow

    Built fromGOV-M-01GOV-M-02GOV-M-05GOV-M-06

    Unlocksthe AI-Capable level badge for this track.


    ~17 min · 8 build steps · 85 XP

    Start course
End of Mid level.

LEVEL 3

ADVANCED — AI-Fluent · 7 courses

Govern and procure.

Seven courses for the people who set the rules and buy the tools. You'll design governance suited to public accountability, draft an agency AI-use policy, evaluate vendors, classify use cases by risk, build oversight and records, and manage change — finishing with a governance draft and a procurement evaluation checklist. Verification-first, and explicitly not a substitute for official or legal review.

~2.2 hours · ~790 XP


You earnAI-Fluent: Government
  • DECIDEchoose well
    GOV-A-01

    Government AI Governance Foundations

    Design governance suited to public accountability — oversight without paralysis.


    CoversPolicy scopeAccountabilityOversightRisk tiersDocumentationApproval models

    How you practiseBranching governance trade-offs and a build-it model, using the Policy & Governance Generator.

    You keepGovernance model outline

    ~19 min · 11 lessons · 120 XP

    Start course
  • DECIDEchoose well
    GOV-A-02

    AI Policy for Public Agencies

    Draft an agency AI-use policy from reviewed, public-sector clauses.


    CoversAcceptable useRestricted useData rulesHuman reviewPublic disclosureOversight

    How you practiseThe Policy & Governance Generator and "select all" clause checks.

    You keepAI-use governance draft

    ~17 min · 11 lessons · 115 XP

    Start course
  • DECIDEchoose well
    GOV-A-03

    AI Procurement and Vendor Evaluation

    Evaluate AI vendors and tools responsibly — seeing past the performance claims.


    CoversProcurement checklistData handlingAuditabilityAccessibilityPerformance claimsLock-in

    How you practiseMatching vendor criteria and branching evaluation scenarios.

    You keepAI procurement evaluation checklist

    ~20 min · 11 lessons · 120 XP

    Start course
  • DECIDEchoose well
    GOV-A-04

    Risk Classification for Public-Sector Use Cases

    Classify use cases by impact and risk so the right approvals attach to the right work.


    CoversLow/medium/high riskCitizen impactLegal sensitivityData sensitivityApproval thresholds

    How you practiseA prioritisation exercise on the Canvas and a risk-tier scenario.

    You keepRisk-tiered use-case register

    ~20 min · 11 lessons · 120 XP

    Start course
  • APPLYuse it
    GOV-A-05

    Oversight, Auditability, and Records

    Design AI workflows that are reviewable after the fact — with the evidence to show it.


    CoversAudit trailsDocumentationRecordsVersioningHuman decisionsEvidence

    How you practiseOrdering the oversight steps and a build-it checklist.

    You keepOversight checklist

    ~19 min · 10 lessons · 110 XP

    Start course
  • APPLYuse it
    GOV-A-06

    Change Management in Agencies

    Support adoption across an agency without fear or unmanaged risk.


    CoversTrainingChampionsLeadership messagingStaff concernsAdoption metricsFeedback

    How you practiseBranching change scenarios and the Adoption Roadmap Builder.

    You keepAgency adoption plan outline

    ~18 min · 10 lessons · 105 XP

    Start course
  • DObuild it
    CapstoneGOV-A-07

    Advanced Capstone: Public-Sector AI Governance Pack

    Bring it together: a governance draft and a procurement evaluation checklist, ready to take forward.


    CoversGovernance modelPolicy draftProcurement checklistRisk registerOversight checklist

    How you practiseA guided build-it with a rubric self-review, using the Policy & Governance Generator and Prioritisation Canvas.

    You keepAI-use governance draft + procurement evaluation checklist

    Built fromGOV-A-01GOV-A-02GOV-A-03GOV-A-04GOV-A-05

    Unlocksthe AI-Fluent level badge → completes the TIPS AI-Fluent: Government track credential.


    ~18 min · 8 build steps · 85 XP

    Start course
End of Advanced level.

Credentials

What you earn along the way

Progress always adds up to something you can show. Every credential is verifiable and LinkedIn-shareable.

  • Per course

    Micro-badge


    Earned by

    Finishing any single course

    Represents

    Proof of that course's skill at its band

  • Per level

    Level certificate


    Earned by

    Finishing a level + passing its capstone

    Represents

    AI-Aware, then AI-Capable, then AI-Fluent

  • Full track

    Track credential


    Earned by

    Finishing all three levels

    Represents

    TIPS AI-Fluent: Government — verifiable & LinkedIn-shareable

  • Team-wide

    Team dashboard


    Earned by

    Tracking seats, progress & adoption across the agency

    Represents

    Agency-wide visibility into the rollout

  • Anytime

    AI Readiness Score


    Earned by

    Re-takeable anytime

    Represents

    A live score that shows growth across teams

Start at the level that fits — every course moves you toward a capstone you can use, and a credential you can show.

Premium — a Teams plan with a dashboard, seat management, and consolidated billing.